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Vacation Rental Complaint 
A Vacation Rental Sign in front of a yellow one story home on the beach.

Vacation Rental Complaint 

Vacation Rental Complaint 

Filing Vacation Rental Complaints

Background: The Vacation Rental Registration Program regulates vacation rentals as defined in Section 509.242 of the Florida Statutes (2015). Through the administration and enforcement of the Vacation Rental Registration Program, the Community Enhancement and Compliance Division ensures that vacation rental operators are current with their State/local licenses and tax requirements.

Community Enhancement Division

Sunday – Saturday 7:30 a.m. – 4:00 p.m.
(954) 828-5207 or
Emails to the above inbox are monitored during weekends.

Vacation Rental Registration

(954) 828-5207 or
Registered vacation rental properties and code cases are updated monthly on the City’s

Community Enhancement & Compliance Website under Vacation Rental Enforcement. compliance/vacation-rental-program/enforcement

Vacation Rental Supervisor

Katrina Jordan

(954) 828-6327

Vacation Rental Senior Compliance Officer

John Suarez

(954) 828-5740

24 Hour Customer Service Hotline

Sunday – Saturday
(954) 828-8000
An email will be sent to

Police Department

After hours calls that are made to the Police Department must have a police report or Vacation Rental Incident Report completed in order for Code to address the concern.

Non-emergency police (954) 764-4357